OJT - Magsaysay Maritime Corporation Week 1

On-the-Job Training

Magsaysay Maritime Corporation

Week 1 - April 10-13, 2007

It was 7:30AM when we left our boarding house in Ermita on our way to the first day of work. Our first agenda for that day was to report to Ms. Romina Dela Cuesta, the Human Resource Manager at the 9th Floor of Times Plaza Building in Ermita. After getting acquainted with her, we were given the application forms for us to fill-up and an endorsement letter which is addressed to the IT Department of Magsaysay Maritime Corporation.

Our next duty, was to report to the IT Department of Magsaysay Maritime Corporation. The IT Department is located in the 2nd Fl. G.E. Antonino Bldg. which is a walking distance away from Times, Plaza Building. There we met Mrs. Josie Martinez, which is one of the head of the IT Department. After getting acquainted with her, we were introduced to Mr. Dexter A. Bernal as one of the IT Support Specialist. He oriented us about the whole system of Magsaysay and how things work in the company. We were given a manual about the floor plan, WAN and LAN of the company for us to further understand their system. After that, we were introduced to all the IT personnels, including the administrators of the IT Department and we were warmly welcomed as their trainees. We were also given a quick tour to their BLADE server, which is very fascinating to see.

Our nature of work in Magsaysay for this week is to assist the IT personnels in the helpdesk, it involves troubleshooting all the Information Systems and Computer Hardware of all the computers in the company. The IT department is responsible for giving assistance to all the different departments and companies under Magsaysay Maritime Corporation. My nature of work can be very stressful in some times because some problems can't be solved in a short amount of time and it also requires a lot of patience especially when talking with hot tempered employees. I was able to work with the IT support specialist there in their field work, it is very tiring to do because we usually roam around the three buldings of Magsaysay which is in a long distance from our office.

Magsaysay, has an advanced IT software which is very useful to their emplyees and we are fortunate that one our boss gives us tutorial and information on how these systems work. The SMIS(Seafearers Management Information System), which is an in-house database application (made by their own programmers) especially made to handle and manage all the records of the seafearers; The ACCPAC, which is the application for the accounting department; LOTUS Notes, e-mail capabilities (used only by the admin); Active Directory, for users and group account management. These are only some of the software used by the emplyees of Magsaysay.

As a trainee in the IT Department, our boss has also taught us the software they use for troubleshooting. These software are very handy and useful in our day-to-day work. VNC Viewer - Allows the user to control any connected computer within the company, it is the most useful software for software troubleshooting; Real Time Pop up, it allows real time communication with other IT staff in the field.

My first week in Magsaysay Maritime Corporation was interesting, it gave me new insights in the world of IT and how things work in a large company. The work of the administrators in the IT department inspired me to pursue more in my field of expertise. I hope that my OJt in Magsaysay will be more interesting in the weeks to come.